crowneterna

Effective Date: 03/08/2025

1. Introduction
Welcome to CrownEterna  (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.crowneterna.com (the “Site”) and use our services. By using our Site, you agree to the practices described in this policy.

2. Information We Collect
We collect the following types of information:

• Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment information.
• Non-Personal Information: We collect information such as browser type, IP address, device details, and cookies to improve our services and enhance user experience.

3. How We Use Your Information
We use your information for various purposes, including:

• Processing and fulfilling your orders.
• Providing customer support and responding to inquiries.
• Sending promotional offers and marketing materials (with your consent).
• Improving website functionality and user experience.
• Complying with legal and regulatory requirements.

4. How We Protect Your Information
We implement security measures such as encryption, secure payment gateways, and restricted access to safeguard your personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

6. Sharing of Information
We do not sell your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill orders and services.
• Legal authorities if required by law.

7. User Rights and Choices
You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing emails by using the unsubscribe link.
• Request data portability and restriction of processing. To exercise these rights, contact us at info@crowneterna.com.

8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect data from minors. If we learn that we have collected personal information from a child, we will take appropriate action to delete it.

10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at: CrownEterna
info@crowneterna.com
Sheraton – 41 Elmoltaqa Elaraby autostorad, Cairo, Egypt
+201222394626

Thank you for trusting CrownEterna with your personal information.